Industry
Health System
Challenge
A major Texas health system, the state’s second-largest private employer, acquired an outdated 54-bed hospital that required more than just a fresh coat of paint. To align with the parent organization’s high standards, the facility needed a total mechanical, electrical, and plumbing overhaul alongside a comprehensive technology refresh across four floors. The challenge was immense: syncing acquisition logistics and technology deployment with a rapid construction schedule while ensuring the EHR was clinically ready for a 2023 grand opening.
Results
By providing a multi-disciplinary team of experts, CereCore ensured the "like-new" hospital was enterprise-ready. The engagement leveraged automation for clinical and technical build activities, validated EHR readiness across Laboratory, Pharmacy, and Radiology modules, and successfully managed the deployment of end-user devices such as PCs, printers, and scanners. This integrated approach allowed the health system to meet its aggressive opening target with a system that was optimized for provider satisfaction and patient safety from day one.
Services Provided
MEDITECH, EHR Optimization
About the Provider
The client is a premier hospital system in Texas, serving over 500,000 patients annually with a dedicated team of 10,000 colleagues, including 2,700 physicians. As a large-scale provider, they are committed to clinical excellence and operational efficiency. Their acquisition of a 54-bed facility in late 2022 was a strategic move to expand their reach, requiring a partner capable of executing a complex, multi-floor modernization project within a single year.Synchronizing Technology and Construction
Modernizing an outdated facility requires a delicate dance between IT and construction. CereCore provided a Program Advisor and Implementation Coordinators to ensure technology milestones did not conflict with mechanical repairs. From dietary and central sterile to diagnostic imaging, the team coordinated the implementation schedule with the construction timeline. This ensured that infrastructure, such as mechanical and plumbing repairs, supported the high-tech requirements of a modern MEDITECH environment.
Clinical Readiness Through Specialized Expertise
CereCore supplemented the health system's resources with clinical subject matter experts (SMEs) in Radiology, Pharmacy, Advanced Clinicals, Laboratory, and Surgery. These experts did not just install software; they ensured clinical readiness by testing modules and validating workflows. By informing implementation decisions with real-world clinical experience, the team ensured that the final system would yield higher satisfaction and protect patient safety.
Leveraging Automation for Speed and Accuracy
To meet the ambitious 2023 grand opening target, the project team utilized automation for clinical and technical build activities. This added significant value and speed, allowing for the rapid setup of user access and device deployment. CereCore oversaw the system-wide readiness of end-user devices, ensuring every PC, printer, and scanner was tested and functional, while facilitating training logistics for new employees navigating these new technologies for the first time.
Key Outcomes:
Accelerated EHR Readiness: Validated and tested Laboratory, Pharmacy, Radiology, Surgery, and Advanced Clinical modules to ensure enterprise-level performance.
Infrastructure Modernization: Successfully managed a comprehensive technology refresh across four floors, impacting departments from Pharmacy to Materials Management.
End-User Device Readiness: Ensured 100% technical readiness for all end-user hardware, including PCs, printers, and scanners, across the facility.
Automated Build Efficiency: Leveraged data automation to speed up clinical and technical builds, meeting aggressive go-live deadlines.
Stakeholder Alignment: Collaborated with executive leadership to manage project milestones, change management, and operational impact, ensuring facility-wide awareness.
Result
The partnership transformed an outdated 54-bed acquisition into a modernized, clinical-ready extension of the health system, providing a seamless transition for staff and a high-quality care environment for patients.
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