Industry
Children's Hospital
Challenge
A community required a dedicated pediatric facility, as the only local option for children was a nearby acute care hospital focused primarily on adult clinical care. This project involved adding a new 50-bed greenfield Children’s Hospital onto the existing anchor facility’s Epic solution. The implementation required establishing pediatric-specific protocols, coordinating hardware setup with a construction schedule, and managing complex patient movement and charging logic between the adult and pediatric sites. The primary challenge was completing this clinical workflow redesign and technical integration within an expedited eight-month timeline to meet the highly publicized opening day.
Results
CereCore delivered a successful, on-time go-live that was under budget and free of any critical issues. By leveraging proven methodologies and specialized experts, the team ensured the pediatric facility was technically and clinically ready for its first patients. Strong preparation, agile governance, and extensive testing enabled the accelerated deployment. Post-live support, including on-site "Login Labs," ensured that the 108 physicians and 300 staff members were confident and prepared to provide high-quality care from day one.
Services Provided
Epic, EHR Optimization, IT Advisory Services
About the Provider
The new Children’s Hospital is a 50-bed, pediatric-specific greenfield facility designed to provide specialized care for younger patients in its community. Supported by 108 physicians and 300 full-time staff members, the hospital serves as a vital clinical extension of a nearby acute care anchor facility. By integrating into a shared Epic platform, the hospital ensures seamless data exchange while maintaining the specialized protocols necessary for pediatric medicine.Assembling Specialized Expertise for Accelerated Success
CereCore assigned a highly specialized Project Manager and Director to oversee the expedited integration. This leadership team partnered with on-site operations to map out project tools, schedules, and the specific hours needed to meet the eight-month goal. Analysts with direct experience in pediatric implementations redesigned clinical workflows to match the specific needs of the pediatric population. The team provided design recommendations based on best practices and clinical integration specifications, ensuring the system supported pediatric protocols while remaining compatible with the anchor facility’s architecture.
Synchronizing Technology with Construction
Hardware readiness was a critical component of the greenfield project. CereCore worked closely with facility project managers to ensure that technical milestones and deliverables were perfectly coordinated with construction timelines. The team mapped out technical needs, designed floor plans for hardware placement, and rigorously tested all equipment before it was distributed throughout the new 50-bed facility. This proactive approach prevented technical delays and ensured that all hardware was functional for opening day.
Preparation and Post-Live Support
To ensure a smooth transition, the project utilized agile governance and proven trackers to maintain the fast-tracked schedule. Extensive testing plans and regular leadership updates addressed common challenges before they could impact the go-live. Following the system launch, CereCore provided on-site "Login Labs" and real-time help for physicians and nurses for a full week. These labs allowed clinicians to receive immediate assistance and additional training, leading to high user adoption and zero critical system issues during the high-profile opening.
Key Outcomes:
Accelerated Deployment: Successfully integrated the new pediatric facility into the anchor Epic solution within a compressed eight-month window.
Complex Integration: Established seamless workflows for pediatric clinical protocols, patient movement, and inter-facility charging between the adult and children’s hospitals.
Hardware Readiness: Designed, tested, and deployed hardware floor plans in coordination with the construction schedule for a "like new" opening.
Financial Stewardship: Delivered the full scope of the integration under budget while meeting all project milestones.
High Clinical Confidence: Achieved zero critical issues at go-live through rigorous testing and post-live "Login Labs" for staff and physicians.
Result
The partnership provided the Children’s Hospital with the specialized expertise and agile project management needed to launch a new pediatric facility on a fast-tracked timeline, ensuring immediate clinical excellence for the community.
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