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Mary Rutan Health: New Proof that Smooth MEDITECH Hosting Provider Transitions are Possible

Mary Rutan 2_CS Header

Industry

Rural Health

Challenge

Over time, Mary Rutan Health in Bellefontaine, Ohio, determined they required broader support for their MEDITECH hosting environment. They needed a partner that could anticipate the real-world implications of downtime, speak the language of MEDITECH, and operate as an extension of their own team.

Results

After careful consideration, Mary Rutan decided to partner with CereCore for hosting services based on experience rooted in some of healthcare’s largest IDNs and a hosting practice built for MEDITECH environments. The migration went smoothly with no unplanned downtime during the complicated transition.

Services Provided

MEDITECH, Hosting

17
Facilities supported
0
Hours Unplanned Downtime during migration from one hosting provider to CereCore
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About the Provider

Mary Rutan Health is a not-for-profit community health system serving a five-county region in west-central Ohio. From its main hospital in Bellefontaine to a network of 17 facilities spanning ambulatory care, imaging, specialty clinics, and family medicine, Mary Rutan is committed to keeping comprehensive, high-quality care close to home for the communities it serves.

The Migration

Migrations of this complexity are rarely simple. Moving a hospital's entire MEDITECH environment across 17 facilities -- including third-party platforms such as 3M, LSS, Dr First, HCI, and FDB -- requires meticulous planning, tight coordination, and a team that knows how to execute under pressure.

CereCore's team came prepared. Over a single weekend, they completed the full cutover from their previous hosting services provider into the CereCore data center with no unplanned downtime.

Following the migration, the Mary Rutan CIO shared very positive feedback, recognizing the level of effort, preparation, and professionalism demonstrated throughout the process.

A Hosting Environment for Healthcare

Mary Rutan Health now operates within a hosting environment built specifically for the way healthcare works. Their MEDITECH system and all associated applications are supported by a partner that delivers:

  • 24x7 server administration and monitoring
  • Geo-diverse disaster recovery, built in from the start
  • ITIL-aligned incident and change management
  • Annual DR testing and documentation
  • Capacity planning and performance monitoring

CereCore has also held a Five-Star Best Practice designation from Securance Consulting as a MEDITECH IaaS provider for more than five consecutive years -- a reflection of the rigor behind the infrastructure Mary Rutan now calls home.

For CereCore, this migration is both a milestone and a model. It is proof of what becomes possible when deep MEDITECH expertise, a customer-first mindset, and genuine healthcare operational experience come together.


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