Featured Case Study

How Ardent Health Accomplished More with Outsourced Support

By partnering on help desk services, Ardent’s IT team had the bandwidth to address key strategic initiatives that helped them grow. Check out our interview with Ardent Health’s IT Leadership to see how CereCore support services helped provide visibility to performance metrics, lower call wait times and abandonment rates, and address physician and patient satisfaction.

How We Help Healthcare Leaders Look to the Future

As healthcare rapidly evolves, we’ve helped health systems across the country pivot and provide amazing care to their communities.

With one EHR, Thomas Health will be able to expand our services and capabilities to better serve our patients, physicians, and community now and well into the future. We could not have achieved our success without the help of CereCore, MEDITECH and all of our employees, and we would like to thank them for all of their hard work and dedication to the project; as well as the care of our community.
Matthew Upton, M.D.
Chief Medical Officer and Chief Medical Information Officer – Thomas Health
CereCore has proven to be a valuable partner contributing to the success of our EMR implementations and roll-out strategy for the Ardent Health enterprise. They consistently meet or exceed our Key Performance Indicators and SLA's for both day to day operations and projects.
Rick Keller
CIO – Ardent Health
Not only did CereCore exceed our expectations with project management and subject matter experts required of MEDITECH’s READY implementation, they also had a pool of specialty resources readily available to assist in several additional areas of the Expanse system.
Thomas Kurtz, PhD
VP of Information Services and CIO – Memorial Healthcare
I couldn’t have made it without CereCore during my first year at Ohio Valley Hospital, given the challenges we were facing. CereCore pulled together very competent resources at a moment’s notice throughout the project. For example, as we were optimizing one of our modules in MEDITECH, we were completely lost. Within a month, however, CereCore had us exactly where we needed to be.
Eric Lawlor
Executive Vice President – Ohio Valley Hospital
CereCore provides Thomas Health a secure and reliable network infrastructure, a solid clinical system, and level one support at a cost much less than we could do on our own.
Jeremy Taylor
CIO – Thomas Health
Saint Francis Client Feedback
CereCore is so large it has subject experts down to the narrowest disciplines. The overall knowledge base, depth of expertise and resources are simply part of our relationship, at no extra cost.
Jane Harless
Controller – Saint Francis Hospital
With the help of CereCore we were able to take two hospitals on different systems to a single patient record. The CereCore team handled every aspect of this project with efficiency and expertise and we couldn’t have done it without them.
Dan Lauffer
President & CEO – Thomas Health
LifePoint Health Client Feedback
From the infrastructure perspective, [CereCore is] good at stable operations and also good at running projects well.
Eric Enos
Chief Technology Officer – LifePoint Health

You Need More Than a Consultant. You Need a Partner.

Empowering patient care is easier when you have a health IT partner that acts as an extension of your team. Let us know how we can support your initiatives.

Healthcare meeting around table