The nature of work is changing. More employees are remote. Patient interactions can be virtual and in person. Data is increasingly digital. And, healthcare organizations have more incidents, users, assets, and workstreams to track than ever. ServiceNow is the best way to streamline IT operations and much more.
Our team will help you use this ITSM platform to connect your processes to drive IT efficiency.
ServiceNow delivers powerful solutions for the complexities of healthcare IT, but many health organizations are only using a fraction of ServiceNow’s features. Or worse, not recognizing its value to streamline healthcare IT operations. Our ServiceNow consulting services can help you accelerate efficiency through the use of Service Now.
Workflows are everything in Service Management, Asset Management, IT Operations, and Security Operations. Rely on our team’s deep expertise in workflow design and ServiceNow customization for healthcare organizations as well as other industries and use cases.
Improve service levels with portal deployment that puts the control in your stakeholders’ hands.
Want to get to the root cause of satisfaction issues? Leverage our experience providing high-performing service desk to thousands of healthcare facilities. Our service quality is built on consistent reporting and analysis.
Do you and your service partners both utilize ServiceNow? Ask us about the power of bi-directional integration that can provide real-time visibility for integrated services.
Our latest Support Services ebook highlights how ITSM metrics factor into the services desk. It’s also chock full of helpful tips for getting the most out of your platform.
Our blog is where you can find clear answers and best practices you can use to strengthen and streamline your IT operations.
In recent years, IT managed services in the healthcare industry has seen an uptick in interest and activity given staffing shortages and heighted focus on digital transformation. What should a CIO or...
Chicago, IL – For the third consecutive year, CereCore® has been selected by Modern Healthcare as one of the 2022 Best Places to Work in Healthcare. The complete list of this year’s winners, in...
CereCore® was named the winner of a Silver Stevie® Award in the Achievement in Customer Satisfaction category in The 20th Annual American Business Awards®.
Our complementary support services assessment or our in-depth ITSM Maturity Assessment can ensure you’re getting the most out of ServiceNow.
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