Helping you optimize quality care, drive financial and operational improvements, and supporting your complex IT strategies and projects.
As the healthcare landscape becomes more digital, and specialized clinical application knowledge harder to find, we deliver services that help you roll out new capabilities, streamline workflows for users, and navigate complex multi-EHR scenarios.
Navigate systems selection, assessment, standardization, and make smart strategy decisions before spinning up development cycles. We’ve worked with a wide range of EHR, CHR (Comprehensive Health Record) and specialty third-party applications. We’re experienced in situations as complex as mergers, acquisitions, and divestitures.
Our Epic team holds multiple certifications, in-hospital and clinical backgrounds, and proven methodologies that result in seamless upgrades and value-add optimization projects. As a result, command centers during go-lives are dramatically quiet and the facilities we work with are more productive than ever.
Leverage our clinical and technology experts for on-time, on-budget advancement of your Epic solutions. Our expertise includes specialty-clinical areas such as neonatal and oncology. We also provide project management and technical talent for ensuring smooth and timely deployments across facilities and networks.
Our team is experienced at delivering reporting, dashboards, and insights that empower clinical care. This includes standardization of data across health systems with multiple EHR platforms. Some call them the “hospital operations translators.”
Whether on-site or remote consulting suits you best, we’re ready! We provide staff augmentation and training in different models to suit your needs –– from traditional on-site staff, remote consulting, to ad-hoc support, and project delivery.
Accelerate timelines and results with production-ready content.
Our Core Solutions often feature production-ready content with proven success to deliver fast Epic optimization at dramatically less cost than ground-up efforts.
Our Core Solution for Clinical Care Classification (CCC) provides import-ready content and back-coded elements that results in implementation of nursing POCs at approximately half the cost and time of in-house, ground-up builds. The content is live in multiple hospital and behavioral health units, with no Joint Commission findings in almost a decade of use.
Dedicated Epic support for patients, staff, and physicians.
Supporting the calls from Epic users in your facilities has grown even more challenging post-pandemic. There are higher volumes of patients using MyChart, attending telehealth appointments through the portal, and physicians treating patients remotely. We can help you address the intense workload with managed support.
We’re here to help make sure your patients can use all of Epic’s useful MyChart features, and be prepared for telehealth appointments before their scheduled time. Our special Epic MyChart help desk is dedicated to improving the patient experience and reducing the stress on your patient-facing and IT teams.
Our Level 1 and 2 Epic support services offerings are known for increasing satisfaction and efficiency.
One of our own shares her perspective on why CereCore delivers a unique value to Epic-based organizations.
Everything we do in healthcare IT has a direct correlation to patient care, especially large IT investments like EMR implementations and day-to-day operations such as the IT help desk. On The...
A Support Staffing Budgeting Story
Not all Epic clinical service desks are created the same. At CereCore, our Epic help desk is focused on providing well-informed Level 1 agents backed by experts with decades of clinical expertise....
Epic comes with a ton of capability and usability across a multitude of patient care facilities and specialties. But it takes a cross-team approach to cut through the complexity and maximize this platform’s powerful features.
