Reduce costs and drive greater efficiency by combining Level 1 and 2 support with CereCore. Our focus on improvement, documentation, and understanding of your support patterns allows us to shift more customer calls to Level 1 support. This “top of our license” approach gives our Level 2 resources more time to address in-depth issues and drives down your resource costs.
Everything in healthcare is time sensitive and that includes resolving technology issues. We step in and work quickly to investigate issues and partner with third party vendors when needed. Our Level 2 support services team knows how to handle the unexpected and determine the root cause of problems so we can put a stop to them.
Take our complementary support services assessment to discover how your support trends on operational efficiency, cost factors, and user satisfaction.
In recent years, IT managed services in the healthcare industry has seen an uptick in interest and activity given staffing shortages and heighted focus on digital transformation. What should a CIO or...
Chicago, IL – For the third consecutive year, CereCore® has been selected by Modern Healthcare as one of the 2022 Best Places to Work in Healthcare. The complete list of this year’s winners, in...
CereCore® was named the winner of a Silver Stevie® Award in the Achievement in Customer Satisfaction category in The 20th Annual American Business Awards®.
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