Reduce costs and drive greater efficiency by combining Level 1 and 2 support with CereCore. Our focus on improvement, documentation, and understanding of your support patterns allows us to shift more customer calls to Level 1 support. This “top of our license” approach gives our Level 2 resources more time to address in-depth issues and drives down your resource costs.
Everything in healthcare is time sensitive and that includes resolving technology issues. We step in and work quickly to investigate issues and partner with third party vendors when needed. Our Level 2 support services team knows how to handle the unexpected and determine the root cause of problems so we can put a stop to them.
Take our complementary support services assessment to discover how your support trends on operational efficiency, cost factors, and user satisfaction.
CereCore® has been ranked No. 9 among healthcare suppliers in Modern Healthcare’s 2021 Best Places to Work award program. The complete list of this year’s winner rankings is ...
CereCore is proud to be recognized by Securance Consulting as a Best Practice MEDITECH Infrastructure as a Service (IaaS) provider for more than five years running.
In early 2021, results from an online survey* of healthcare leaders who are College of Healthcare Information Management Executives (CHIME) members indicated that areas of greatest opportunity for...
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