AI-Powered Patient Access. Proven at Health System Scale.

    89% of patients switch providers over poor care navigation. CereCore delivers patient access transformation — powered by Amazon Connect and Agentic AI — that stops the leakage and reduces operational cost from day one.

    REQUEST A PATIENT ACCESS ASSESSMENT

    By the Numbers

    342%

     three-year ROI (Forrester TEI, 2026)  

    6 months

    to payback — no capital outlay 

    60%

    reduction in scheduling backlog (One Hospital System on Epic)

    30–60%

    fewer abandoned calls (Multiple Hospital System on Epic)

    What We Deliver

    CereCore doesn't sell contact center software. We deliver end-to-end patient access modernization — assessment, implementation, EHR integration, and 24/7 managed services — under one partner.

    • Agentic AI handles scheduling, verification, routing, and callbacks — configured for HIPAA compliance
    • EHR Integration connects seamlessly with Epic, MEDITECH, and Oracle Health
    • Managed Services provide 24/7 support, proactive monitoring, and continuous optimization 
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    Explore how healthcare organizations are rethinking patient engagement with Amazon Connect, AI-powered innovation, and a modern approach to patient access.

    The End of the Traditional Contact Center in Healthcare
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    Why CereCore

     Our Operator DNA means we bring healthcare workflow expertise, certified AWS engineering, and managed services maturity, so you get a transformation partner who understands hospital operations from the inside.

    AWS
    We had to do something with our contact center because it's legacy. CereCore went with AWS. We learned from them — the good, bad, ugly of that. It's been a good partnership.

    | Kevin Olson, CIO, Jupiter Medical Center

    Ready to modernize patient access?

    Start with a complimentary assessment. We'll identify automation opportunities and deliver a prioritized roadmap tied to measurable ROI.